Contact information

We’re here to help! If you have any questions, concerns, or need assistance with your order, our customer support team is available and ready to assist you. Whether you're looking for more information about our products, need help with an order, or just have a general inquiry, feel free to reach out to us through any of the following methods:

Customer Service Hours

  • Monday to Sunday: 9:00-17:00

1. Email Us

For fast and efficient support, send us an email at:

We aim to respond to all inquiries within 24–48 hours during business days.

2. Live Chat

For real-time support, use our Live Chat feature available on our website. Just click the Live Chat icon in the bottom right corner of the page, and our team will be ready to assist you.

3. Text Us (Text Only)

You can also reach us by text message:

  • Phone: +1 587-971-8518 (Text Only)

Please note that this number is for text messages only. For faster support, you can also contact us by email or Live Chat.

4. Contact Form on the Website

Use the contact form located near the bottom of our homepage to reach out to us anytime. Simply fill in your details and message, and we'll get back to you promptly.

5. Frequently Asked Questions (FAQs)

Before contacting us, you might find the answer you're looking for in our FAQ section, where we cover topics like shipping, returns, and product information.

We're Here to Help

At PurpleNight customer satisfaction is our top priority. If you ever have any issues or questions, don’t hesitate to get in touch. We’re dedicated to providing you with the best possible service!


——————————————————————————————————